Support
Talk to our highly skilled local team that will take ownership of your issue until it is rectified.
Australian based support
We now how important it is to speak someone who understands how you speak. All of our engineers are Australian based and understand Australian Businesses. Our team prides our selves on our quick turn around with most tickets being resolved within the hour. Hours of support are 8:00am to 5:00pm, after hour packages available upon request.
Service level agreements
We at Jollytel have every reason to stand behind our solutions, and we do so with service level agreements (SLAs) that define the level of service you can expect from us, laying out the metrics by which the level of service is measured, and the remedies or penalties should the agreed-on service levels not be achieved.
Method of contacting support
Our team is happy to take you call and assist is anyway necessary, please call our support number 1300 667 770 then option 3.
Jollytel ticketing system is a crucial and most effective to contact us, simply email support@jollytel.com.au and you will get an automated response allocating you ticket number that will track your issue until resolved.
Our Skills & Expertise
Even businesses with large in-house IT staff and devoted IT budgets are better off focusing on their core business instead of spending valuable resources and energy on something a third-party Asterisk support solutions provider can easily and cost-effectively take care of.
Our highly skilled telephony team provides peace of mind through a range of professional Asterisk support solutions, giving businesses of all sizes and types the support they need to deploy Asterisk with confidence and use it to make valuable business connections with customers, vendors, suppliers, partners, and others.
