Jollytel is a leading provider of Australian inbound numbers and with our own hosted PBX platform, routing options are almost endless.
We believe that there is only 2 results when your customer calls your business. Your staff answer the call, after it has travelled through our many routing options or, the call goes to email which is then emailed directly to you.
Our reporting platform allows you to understand the statistics for every call. These reports can be customised to suit your needs.
Reporting options include the following:
No, cut over happens without any issues.
Yes excluding the 13 government charges.
Yes, most tickets are responded to within they hour.
Yes we have a live system and changes can be made over the phone or via our portal or as a result if you send in a support request.
Yes so many options here, all reports delivered via email.
Yes we simply invoice you at the end of the month.
Yes we have many solutions and clients working this way.
Jollytel network is never down because of the redundancy and fail overs are built into out network architecture. Simply if Melbourne data centre link is down we failover to Sydney and our customers continue as normal.
We received a call from a new client wanting to purchase a phone word. We were able to have the number activated within the same business day. It was discovered they had many other inbound numbers. A structured transfer plan was created. The client was anxious about the potential losses due to any down time associated with the transfer. End result, no downtime and all numbers transferred.
A free audit of the last months bill was undertaken and the guaranteed 30% discount achieved.
We received a call from a new client wanting to purchase a phone word. We were able to have the number activated within the same business day. It was discovered they had many other inbound numbers. A structured transfer plan was created. The client was anxious about the potential losses due to any down time associated with the transfer. End result, no downtime and all numbers transferred.
A free audit of the last months bill was undertaken and the guaranteed 30% discount achieved.