[vc_row content_width=”grid” css=”.vc_custom_1445426375947{padding-top: 30px !important;padding-bottom: 30px !important;}”][vc_column width=”1/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”40px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default” item_padding_600_768=”20px” item_padding_480_600=”20px” item_padding_480=”20px”][qodef_image_with_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-tag” image=”322″][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][vc_column width=”2/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”90px 0px 60px 10px” horizontal_aligment=”left” vertical_alignment=”middle” hover_animation=”default” item_padding_768_1024=”25px 0px 0px 0px” item_padding_600_768=”15px 0px 15px 0px” item_padding_480_600=”30px 10px 30px 10px” item_padding_480=”30px 10px 30px 10px”][vc_column_text]
Time & Day Control
[/vc_column_text][vc_empty_space height=”20px”][vc_column_text]This service allows you to route incoming calls to different destination numbers or call plans at different times of the day, or days of the week.
Example: Betweeen your business hours of 9 to 5 we make the calls go the main office and 5:01 pm through to 8:59am we send the calls to after hours voicemail.[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][/vc_row][vc_row content_width=”grid” css=”.vc_custom_1445427426188{padding-top: 30px !important;padding-bottom: 30px !important;background-color: #f7f7f7 !important;}”][vc_column width=”2/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”90px 10px 60px 0px” horizontal_aligment=”left” vertical_alignment=”middle” hover_animation=”default” item_padding_768_1024=”25px 0px 0px 0px” item_padding_600_768=”15px 0px 15px 0px” item_padding_480_600=”30px 10px 30px 10px” item_padding_480=”30px 10px 30px 10px”][vc_column_text]
Call Queuing
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In order to retain callers and reduce their frustration when lines are busy, a Call Queue can be used. Calls are queued within the carrier network rather than on your phone system and lines, meaning that you don’t need expensive surplus lines on site to handle call volumes that only occur during peak periods. With network Call Queueing you have unlimited line capacity.
[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][vc_column width=”1/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”40px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default” item_padding_600_768=”20px” item_padding_480_600=”20px” item_padding_480=”20px”][qodef_image_with_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-wrench” image=”323″][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][/vc_row][vc_row content_width=”grid” css=”.vc_custom_1445427537869{padding-top: 30px !important;padding-bottom: 30px !important;}”][vc_column width=”1/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”40px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default” item_padding_600_768=”20px” item_padding_480_600=”20px” item_padding_480=”20px”][qodef_image_with_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-screen-tablet” image=”324″][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][vc_column width=”2/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”90px 0px 60px 10px” horizontal_aligment=”left” vertical_alignment=”middle” hover_animation=”default” item_padding_768_1024=”25px 0px 0px 0px” item_padding_600_768=”15px 0px 15px 0px” item_padding_480_600=”30px 10px 30px 10px” item_padding_480=”30px 10px 30px 10px”][vc_column_text]
IVR – Auto Attendant
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This service adds an automated menu system to your number (press 1 for Sales, 2 for Customer Support etc.).
[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][/vc_row][vc_row content_width=”grid” css=”.vc_custom_1445427531143{padding-top: 30px !important;padding-bottom: 30px !important;background-color: #f7f7f7 !important;}”][vc_column width=”2/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”90px 10px 60px 0px” horizontal_aligment=”left” vertical_alignment=”middle” hover_animation=”default” item_padding_768_1024=”25px 0px 0px 0px” item_padding_600_768=”15px 0px 15px 0px” item_padding_480_600=”30px 10px 30px 10px” item_padding_480=”30px 10px 30px 10px”][vc_column_text]
Call Recording
[/vc_column_text][vc_empty_space height=”20px”][vc_column_text]Like all services, Call Recording is a cloud-based feature that can be activated instantly on any number – even ported landlines, without any hardware installation. Fully scalable to any size organisation, recordings can either be downloaded or delivered by email or FTP. Call Recording is available on all inbound numbers.[/vc_column_text][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][vc_column width=”1/3″][qodef_elements_holder][qodef_elements_holder_item item_padding=”40px” horizontal_aligment=”center” vertical_alignment=”middle” hover_animation=”default” item_padding_600_768=”20px” item_padding_480_600=”20px” item_padding_480=”20px”][qodef_image_with_icon icon_pack=”simple_line_icons” simple_line_icons=”icon-envelope” image=”325″][/qodef_elements_holder_item][/qodef_elements_holder][/vc_column][/vc_row][vc_row][vc_column][qodef_tabs style=”horizontal_with_text”][qodef_tab icon_pack=”font_awesome” fa_icon=””][/qodef_tab][/qodef_tabs][/vc_column][/vc_row]